Without barriers 2

The Ministry of Economic Affairs, Innovation, Digitalization and Energy strives to make its websites accessible. Websites should be designed in such a way that they comply with the national legislation implementing Directive (EU) 2016/2102 of the European Parliament. The following accessibility statement applies to the website meineverwaltung.nrw and was created on March 18, 2021.

We are currently working on improving the accessibility of the site. However, we ask for your patience, as some of the site's programming needs to be changed. For example, not every point on the website can currently be reached via keyboard functions and the reading order of some modules is sometimes not correct for screen readers.

In addition to some programming errors, there is one central problem in particular that needs to be fixed: The absence of the contact form . We are working to resolve the remaining barriers as quickly as possible.

Creation of this statement

This statement was created on March 18, 2021.

Feedback and contact

Have you noticed any deficiencies in the accessibility of content on this site? Or do you have questions about accessibility? Then you are welcome to contact us. Please use the e-mail address: serviceportal@mwide.nrw.de

Please note that by sending the e-mail, the personal data you provide as well as the special data (Section 3 (9) BDSG, e.g. political opinions) will be transmitted to the state government of North Rhine-Westphalia and used to answer the request. Please also note our data protection information link

You can also contact us by post:

Ministry of Economic Affairs, Innovation, Digitalization and Energy
of the State of North Rhine-Westphalia
Press Department
Berger Allee 25
40213 Düsseldorf

Monitoring Body for Accessible Information Technology of the State of North Rhine-Westphalia

The Monitoring Body for Accessible Information Technology of the State of North Rhine-Westphalia regularly checks, whether and to what extent websites and mobile applications of public bodies in the state meet accessibility requirements.
The aim of the monitoring body's work is to ensure compliance with the requirements for accessible information technology and to ensure that the legal regulations are implemented across the board.

You can send an email to the monitoring body at ueberwachungsstelle-nrw@it.nrw.de.

Further information on the monitoring body can be found at here

Arbitration procedure / enforcement procedure

If you do not receive a satisfactory response to messages or inquiries about accessible information technology on this website, you can contact the ombudsman's office for accessible information technology of the state of North Rhine-Westphalia. The ombudsman's office is assigned to the commissioner for the interests of people with disabilities and is legally anchored in §§ 10d, 10e BGG NRW and §§ 9 ff of the BITV NRW. With the involvement of all parties concerned, the ombudsman's office attempts to determine the circumstances of the lack of accessibility so that the provider can rectify them. This is not about finding winners or losers. Rather, the aim is to find a solution to a problem together and out of court with the help of the arbitration board.
The arbitration procedure is free of charge. You also do not need legal advice.

The ombudsman's office for accessible information technology in NRW can be reached by telephone on the following number: 0211 / 855-3451.

Further information on the ombudsman's office for accessible information technology in NRW can be found here